Terms & Conditions

Congneva Digital provides custom business tool development services, creating simple digital tools and workflow solutions based on customer requirements.

Our services may include consultation, requirement discussions, workflow planning and software development discussions. Each project is considered individually according to the customer’s needs.

We do not provide a fixed software package through this website. Service scope, technical requirements and development arrangements are confirmed separately after discussion.

Customers are responsible for providing accurate information about their business needs, requested functions and expected workflow requirements.

• Information supplied should be clear and relevant to the requested service.
• Customers should inform Congneva Digital about important requirements before work begins.
• Changes to requirements after confirmation may affect the planned scope and arrangements.

Consultation sessions are designed to understand customer requirements and discuss possible digital solutions.

A consultation does not automatically create an obligation for either party to begin development work. Any further project arrangements require separate confirmation.

Payment arrangements are confirmed after the service requirements have been reviewed.

Consultation fees relate only to the agreed consultation or planning service. They are not the final price of a completed digital tool or software project.

Where additional development services are discussed, pricing and arrangements will be confirmed separately based on project requirements.

Custom digital tool development varies depending on the requested functions, workflow structure and technical requirements.

Before development begins, the expected scope, responsibilities and relevant arrangements should be discussed and confirmed.

Changes requested after confirmation may require additional discussion and adjustment of the agreed scope.

Ownership and usage arrangements for developed materials, software components or project-related work are discussed according to the specific service agreement.

Customers should not assume ownership rights over materials before relevant arrangements have been confirmed.

Customers are responsible for providing suitable information, reviewing project discussions and confirming that requirements are accurate.

• Customers should review information provided during the project process.
• Customers should communicate important changes as soon as possible.
• Customers should ensure that their requested solution is suitable for their own business requirements.

Congneva Digital provides consultation and development services based on customer requirements and available information.

We do not guarantee specific business results, operational improvements or outcomes from any digital solution discussed or developed.

Customers remain responsible for their own business decisions and how any digital tool is used within their organisation.

Congneva Digital is not responsible for delays, changes or limitations caused by inaccurate information, third-party systems or circumstances outside reasonable control.